IAG Insurance

Commercial, Facilities Management


Client:IAG Insurance

Value:$35.0m

Link:iag.co.nz

Role:FM

IAG and Goodman are the first to achieve a 5-star NABERSNZ whole building rating for their Christchurch office at 14 Show Place, Addington.

The sustainability-focussed refurbishment project encompassed more than 7000sqm office space across 6 floors over two adjoining buildings and was prompted by earthquake remediation work and a pending lease expiry. The project aimed to reduce operational costs, reduce the building’s carbon footprint and create a healthier environment for staff.

The Challenge


Building has key sustainable features: Variable Refrigerant Flow HVAC system with heat recovery, CO2 sensors, LED lighting, daylight harvesting and occupancy sensors. Existing FM provider’s involvement prior to Logic FM presented possible handover risks for client.

The Process


An initial audit of current services was carried out with client, gaining a clear understanding of handover requirements and mitigating each risk. Through a process of open communication and stakeholder involvement, Logic FM was able to exceed client expectations.

The Solution


Logic FM commenced contract by auditing previous maintenance schedule and obtaining feedback on strategies to improve. Each risk was mitigated and clear risk management schedules were agreed. Regular reports are given to client providing a “no surprises” solution.